Free shipping over $50 USA

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Shipping Policy

Shipping 

UNITED STATES SHIPPING

We generally ship orders within 24-48 business hours, however, it may take longer depending on volume. Orders generally arrive within 2-4 business days but may take up to 7. 

When you check out, you will get a shipping estimate. We do not offer expedited shipping at this time.

All orders are shipped via USPS unless otherwise specified in your tracking confirmation. A tracking number will be sent to you when your order ships. 

FREE SHIPPING

Offer is limited to standard delivery within the 48 contiguous United States, excludes bulk orders and drop ships. Oversized shipping charges and shipping surcharges are excluded from shipping and promotional discounts. Entire order must be shipped to a single address. Does not apply to prior purchases or open orders and cannot be combined with any other offer. Customer is responsible for shipping costs on returned merchandise. Promotion may be modified or terminated at any time. Certain restrictions and exclusions may apply.

We only ship Monday-Friday, excluding holidays.

INTERNATIONAL SHIPPING

We generally ship orders within 24-48 business hours, however, it may take longer depending on volume. All international orders will be shipped via USPS First Class International. It generally takes 10-12 business days to arrive at your shipping address once it leaves the USPS facility. Please note that it may take longer than 10-12 business days depending on your customs agency. 

If there is no one present to sign for your package, it will still be left at the address provided. ZIVI LLC cannot be held responsible for packages once they are delivered. 

ZIVI LLC is not responsible for any stolen or lost packages that were sent to the wrong address. The customer must provide correct information prior to shipment. The customer is responsible for packages upon delivery. Once your package is accepted by USPS, ZIVI LLC is no longer responsible for the package. Please note that limited tracking may be available with international shipments.

We only ship Monday-Friday, excluding holidays.

CUSTOMS

When receiving goods from a different country customs duty and import taxes may occur. 

Duties and taxes are due upon delivery with our standard service. ZIVI LLC is not responsible for any duties and taxes imposed on your package. Duties and taxes are determined by your countries customs agency. Charges do not always occur, however, depending on your countries thresholds for imported goods, you may receive a duties and tax charge. Payment of any duties and taxes is the customers responsibility and these charges are generally paid for upon receiving your order. For more information regarding duties and taxes we recommend you speak with your local customs agency.

If you reject your package or if it is rejected by your local customs agency we will refund you for the cost of goods *excluding shipping* once we receive the goods back to our fulfillment center.

We only ship Monday-Friday, excluding holidays.

 

 

 

 

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